Return & Refund Policy

Overview

At Ma’Jevi Apparel, your satisfaction means everything to us.
We’re a small business, and every item is made to order to ensure you receive high-quality products at the best possible value.

We work diligently with our fulfillment partners to make sure your order arrives in perfect condition. If something isn’t right, we’ll make it right.

Eligibility for Returns or Replacements

We accept refund or replacement requests for the following reasons:

• The item arrived damaged or defective
• You received the wrong item or size

To qualify, please contact us within 7 days of delivery with your order number and a clear photo showing the issue.

Non-Returnable Items

Because each product is custom-made when ordered, we cannot accept returns or exchanges for:

• Change of mind or buyer’s remorse
• Incorrect size, color, or style chosen at checkout

Please review your selections carefully before placing your order.

Process for Refunds or Replacements

• Contact us at within 7 days of receiving your order.
• Include your order number, photo of the item, and a short description of the issue.
• Once approved, we’ll arrange a replacement or issue a refund to your original payment method.

Refunds may take 5–10 business days to appear on your statement, depending on your payment provider.

Shipping Issues

If your package is lost or delayed, please reach out to us. We’ll work with our fulfillment partners to track your order and resolve the issue as quickly as possible.

Questions?

If you have any questions about our Return & Refund Policy, please contact Ma’Jevi Apparel.

Thank you for supporting Ma’Jevi Apparel — we appreciate your trust and hope you love your order as much as we loved creating it!

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